Business Phone Systems

Making and receiving telephone calls is an important part of all business operations, and so having the right kind of telephone system in place is something that needs to carefully thought about. Whilst all of the main types of business telephone systems essentially do the same thing (i.e. make and receive calls), there are significant differences in the way that they work, their capacity and their price. What follows is a brief overview of your options…

Private Branch Exchange Telephone Systems (PBX) - This is the most expensive type of telephone system available but that is because it is also the most advanced one. It can deal with over fifty extensions and can be customized and upgraded as needed. If your company has lots of employees who require access to a phone, then this is the best choice for you. You will save yourself a lot of the hassle involved that comes with having multiple other types of telephone systems in use.

Key Telephone Systems - The fact that this telephone system is well priced and easy to set-up means that it is a popular choice. It is ideal for businesses with between ten and fifty employees. Though it can cope with more than fifty extensions, that is not really what it was designed for, however, it is not difficult to combine it with a PBX system if you buy this system and later take more employees.

Voice Over Internet Protocol (VOIP) - This is the cheapest type of telephone system available, but it is still definitely usable. Setting it up pretty much involves you just purchasing a special phone (one that can be attached to a computer’s USB port) and plugging it into your computer. The advantages are the price and the portability that it offers. The disadvantages are that it does not have many of the advanced features of other systems and that it is impractical for use in anything bigger than a small business.

KSU-Less Telephone Systems - This telephone system is suitable for businesses with ten or fewer employees. It is cost-effective, easy to install and not difficult to move from office to another if you have to relocate. Another benefit is that it is highly customizable, so you can have it set-up in pretty much any way that you choose. The disadvantage of this system is that it if you need to upgrade it is quite expensive to do.

If you are not sure which of the above telephone systems would be best for your business then you should contact a company who specializes in these systems to ask for their advice. They will also be happy to demonstrate each of the systems to you, so you can get a hands on feel of how they work.